Contact Us: 734-712-3456
Media Contact:
Lauren Jones, Media Relations
Saint Joseph Mercy Health System

St. Joe’s Excels in Hip and Knee Replacements
Start Date
Joint Replacement Programs Awarded Certification from The Joint Commission

St. Joseph Mercy Ann Arbor has earned The Joint Commission’s Gold Seal of Approval™ for its Hip Replacement and Knee Replacement programs by demonstrating compliance with The Joint Commission’s national standards for health care quality and safety in disease-specific care. The certification award recognizes St. Joe’s dedication to continuous compliance with The Joint Commission’s state-of-the- art standards.

St. Joseph Mercy Ann Arbor underwent a rigorous on-site survey in December. A Joint Commission expert surveyor evaluated the programs for compliance with standards of care specific to the needs of patients and families, as well as infection prevention and control, continuous performance improvement, leadership and medication management.

"In achieving Joint Commission certification, St. Joseph Mercy Ann Arbor has demonstrated its commitment to the highest level of care for its patients with hip and knee replacement,” says Jean Range, M.S., R.N., C.P.H.Q. executive director, Disease-Specific Care Certification, The Joint Commission. “Certification is a voluntary process and I commend St. Joe’s for successfully undertaking this challenge to elevate its standard of care and instill confidence in the community it serves.”

"With Joint Commission certification, we are making a significant investment in quality on a day-to-day basis from the top down. Joint Commission accreditation provides us a framework to take our organization to the next level and helps create a culture of excellence,” says John Boyd, director of orthopedic, neuroscience and rehabilitation services at Saint Joseph Mercy Health System. “Achieving Joint Commission certification in hip and knee replacements, for our organization, is a major step toward maintaining excellence and continually improving the care we provide.”

In preparation for The Joint Commission’s survey, St. Joseph Mercy Ann Arbor took thorough steps to evaluate processes and procedures surrounding hip and knee replacements. As a result, education materials were rewritten, patient support programs were updated and safety protocols and procedures were standardized across the entire continuum of joint care.

“We had a very strong program before we started working towards The Joint Commission’s certification. It was exciting to be able to work from a strong foundation, transform some aspects of care and make the program that much better for staff and patients,” explains Kimberly Gray, system performance improvement leader, Saint Joseph Mercy Health System.

There are many unique aspects to St. Joe’s hip and knee replacement programs, says Gray. St. Joe’s has dedicated orthopedic operating rooms and operating teams, outpatient orthopedic pre-operative center, outpatient outcomes center, outpatient physical therapy center, specialized orthopedic floors in the hospital for recovery and rehabilitation, and trained and certified orthopedic nurses and physician assistants.

“Patients are going to get the very best care at St. Joe’s, a statement that has been validated by The Joint Commission. It’s an extremely high honor.”

For more information about joint replacement programs at St. Joseph Mercy, visit