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Media Contact:
Laura Blodgett, Media Relations
Saint Joseph Mercy Health System
734-712-4536
blodgetl@trinity-health.org

Title
Area's First Call-Ahead ER at St. Joe's Saline
Start Date
01/22/2013
Article
Area’s First Call-Ahead ER Now at St. Joe’s Saline

SALINE, Mich. (Jan. 22, 2012) – When you have an emergency, the last thing you want to do is wait at the ER. St. Joseph Mercy Saline is now offering the area’s first Call-Ahead ER ™ program.

For most medical emergencies, patients simply call 734-429-0200, provide basic information and estimated time of arrival, and doctors and nurses at St. Joseph Mercy Saline emergency department will be waiting for them.

Located at 400 W. Russell Street in Saline, St. Joseph Mercy Saline’s emergency department ranks in the top percentile of patient satisfaction scores for courtesy, friendliness, promptness and respect in surveys conducted by Press Ganey.

Most importantly, the team of board-certified emergency room physicians and specially trained ER nurses deliver care with wait times that are significantly less than most other emergency departments.

“We are continually looking at innovative ways to enhance patient care services,” said Kathy Kasperek, executive director of ambulatory services, Saint Joseph Mercy Health System. “Providing convenient access to top emergency care is one of many ways St. Joe’s Saline serves the community.”

On the leading edge, St. Joseph Mercy Saline also opened the first Senior Emergency DepartmentSM in Michigan dedicated to meeting the needs of patients age 65 and up.
The emergency department at St. Joseph Mercy Saline Hospital is open 365 days a year and 24 hours a day.

Located 12 miles southwest of Ann Arbor, St. Joseph Mercy Saline Health Center provides outpatient services to residents of southern Washtenaw, Monroe and Lenawee counties. In 1991, St. Joseph Mercy Saline joined St. Joseph Mercy Ann Arbor and St. Joseph Mercy Livingston to become part of Saint Joseph Mercy Health System.

Saint Joseph Mercy Health System is committed to offering a variety of urgent care and emergency service options, including IHA's after hour locations in Ann Arbor and Brighton.

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About Saint Joseph Mercy Health System
Saint Joseph Mercy Health System (SJMHS) is a health care organization serving six counties in southeast Michigan including Livingston, Macomb, Oakland, St. Clair, Washtenaw and Wayne. It includes 537-bed St. Joseph Mercy Ann Arbor, 443-bed St. Joseph Mercy Oakland in Pontiac, 304-bed St. Mary Mercy Livonia, 136-bed St. Joseph Mercy Livingston in Howell, 119-bed St. Joseph Mercy Port Huron and 113-bed Chelsea Community Hospital. Combined, the six hospitals are licensed for 1,726 beds, have six outpatient health centers, four urgent care facilities, more than 25 specialty centers; employ more than 14,000 individuals and have a medical staff of nearly 2,700 physicians.

A member of Trinity Health, the nation’s fourth largest Catholic health care organization, SJMHS is committed improving the health of its communities by reinvesting its profits back into the community through new technologies, vital health services, and access for all. The hospitals of SJMHS provide approximately $100 million in community benefit to the communities it serves each year.

For more information on health services offered at Saint Joseph Mercy Health System, please visit www.stjoeshealth.org.
A Member of Trinity Health
© 2014 Trinity Health

St. Joseph Mercy Ann Arbor | 5301 McAuley Drive, Ypsilanti, MI 48197 | 734-712-3456